February 27 @ 3:00PM - 4:00PM ET
AI Service & Warranty Lifecycle Management Think Tank Meetup
Be there Thursday, 2/27 3-4pm ET for the first meet-up! MAPconnected launches AI-SWLM Think Tank to promote AI Innovation, Collaboration, Benchmarking & Education in Service & Warranty Lifecycle Management. Click to download the brochure & request an invite. Mission Statement: To leverage AI technologies to revolutionize Service and Warranty Lifecycle Management, reducing costs, improving efficiency,…
March 20 @ 3:00PM - 4:00PM ET
Motor Vehicle Companion App Landscape Round Robin
Become Smarter By Unlocking The Potential of MAPconnected’s Engagement Tools! As there’s a growing emphasis on connectivity and seamless integration we will benchmark the OEM apps landscape that increasingly incorporate advance telematics to handle real-time diagnostics and owner communications for Warranty and Service Lifecycle Applications. More details to follow shortly for this engaging 3rd Virtual…
April 15 @ 1:00PM - 2:00PM ET
PreDefined Repair Codes: Advantages and Potential Pitfalls Round Robin
Become Smarter By Unlocking The Potential Of MAPconnected’s Engagement Tools! Join our 4th Virtual Round Robin, focusing on the use and advantages of PreDefined Repair Codes (PDRs). What are PDRs? PreDefined Repair Codes (PDRs) are bundled service codes used to streamline repair processes. For instance, a retail repair code like 7500K for an oil change…
May 07 @ 9:00AM - May 08 @ 2:00PM ET
Bridgestone Americas Hosts: Warranty Claim Processes, Systems & Cost Reduction Club Study
Bridgestone Americas has extended a warm invitation to the MAPconnected Warranty, Aftersales & Aftercare Services Network for our 3rd annual facilitated Club Study on May 7-8 at their headquarters in Nashville, TN. The event will feature 1.5 days of facilitated benchmarking, a Bridgestone/Firestone Distribution Center tour and a Networking Dinner. Our 2024 annual Club Study…
May 08 @ 2:00PM - 7:30PM ET
AI Service & Warranty Lifecycle Management Think Tank Meetup
MAPconnected’s AI-SWLM Think Tank will meet onsite at the Bridgestone Firestone Distribution Center. Agenda to be announced. The Think Tank was launched in 2025 to promote AI Innovation, Collaboration, Benchmarking & Education in Service & Warranty Lifecycle Management. Click to download the brochure & request an invite. Mission Statement: To leverage AI technologies to revolutionize…
October 21 @ 7:00AM - October 22 @ 5:00PM ET
Vehicle Service & Warranty Lifecycle Annual Summit 2025: Oct 20-22
Analytics, Data, and Service: Fuel For A Customer-First Connected World MAPconnected’s Summit unites the Warranty & Aftercare Services Value Chain and is designed as an annual best practice exchange platform to optimize costs, enhance customer satisfaction and ensure continuous improvement. Dive into key case studies on data integration, analysis and action, leveraging top-tier processes and…