General Motors invited MAPconnected Warranty, Aftersales & Aftercare Services Network to contribute to a facilitated Club Study on April 18-19 including a Warranty Parts Center tour and Networking Dinner. Attended by 25+ Executives representing: Bridgestone | Cummins | Ford Motor Company | Cummins | General Motors | Navistar | Nissan North America | Re: Build…

Rules and regulations. Fines and penalties. Product launch delays…..Technical information is riskier than you think. Manufacturers face a growing list of legal requirements impacting every aspect of their technical information—from CARB and NHTSA to new EU legislation. Our interactive speaker panel will examine the most effective ways organizations can keep their content out of trouble…

Motor vehicles represent some of the most sophisticated and advanced products manufactured today. However, with this complexity comes the heightened risk of product recalls, which can impose severe financial burdens on automotive component manufacturers and the supply chain. Join industry peers – Component Suppliers, Aftermarket, OEMs, Distributors and Retailers for this comprehensive webinar designed to…

Our next Survey will offer a perspective on how your peers are collecting field data as well as currently using it to initiate targeted preventive measures as well as aspirations! Take the 5-minute survey and receive the confidential results in 2-3 short weeks. Some sample questions from the Survey include: What role does historical warranty…

In our past virtual events and at the annual Vehicle Service & Warranty Lifecycle Summit, we’ve identified a common enthusiasm among enterprises to incorporate AI into their Warranty Lifecycle. However, for many, the initial steps have been gradual and replete with learning opportunities. In this new session, we will focus on practical implementations, presenting detailed…

Analytics, Data, and Service: Fuel For A Customer-First Connected World MAPconnected’s Summit unites the Warranty & Aftercare Services Value Chain and is designed as an annual best practice exchange platform to optimize costs, enhance customer satisfaction and ensure continuous improvement. Dive into key case studies on data integration, analysis and action, leveraging top-tier processes and…

10/21 2:00 – 5:00 Workshop – Reservation required @ $395.00 (includes Dinner) Streamlining Assembly Decisions: Implementing Automated ‘Rebuild vs. Replace’ Processes for Instant Results Join this workshop session to discover best practices for efficiently implementing an automated decision-making process, reducing the time technicians spend waiting at the parts counter. Key topics to include: Effective uses…

VIP Shark Tank Dinner: The AI revolution in the Service & Warranty Lifecycle is real! Join us for a networking dinner as we showcase these emerging AI companies: Recalls: BizzyCar Quality: Viaduct Diagnostics: Amber Technical Services: Circuitry Shark Tank Pitches | Audience Judging | Networking & Social Dinner Purchased separately @ $295