• Service & Warranty Lifecycle Summit 10/20-22

    Analytics, Data, and Service: Fuel For A Customer-First Connected World

    Get Advance Pricing Tickets Before 7/31!
  • Connected Commercial Fleets 10/23

    Transform Your Repair, Warranty And Service Operations

    Dowload The Brochure Here
  • MyWarrantyNetwork Members Hub & Marketplace

    Connect | Collaborate | Benchmark Using Our Year-Round Engagement Tools & Events

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  • AI-Service Warranty Lifecycle Management Think Tank (AI-SWLM)

    Lead the Way—Pilot an AI Use Case Using One Of Our Project Roadmaps

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    Stop Reinventing the Wheel

    Our mission is to reshape, and simplify your Warranty Chain & Aftercare Services & Processes.

    We have created a collaborative hub as your go-to resource for sharing insights, solving challenges, and working smarter.

    Fueling Growth Through Shared Knowledge

    MAPconnected's Engagement Tools & Events
    MyWarrantyNetwork Members Hub & Marketplace
    One Platform. Endless Possibilities To Connect Through Real-World Insights, Facilitated Polls, 24/7 Message Forum, Expert Training, and Marketplace Solutions And Support.
    Powerful High-Impact Idea Exchange Opportunities
    Join Dynamic Near-Monthly Round Robins, Interactive Surveys, To Flagship Summits, Facilitated Club Studys and Curated Webinars to Fuel Your Growth All Year Long.
    AI-Service Warranty Lifecycle Management Think Tank
    Championing AI Innovation, Collaboration, Benchmarking & Education Through Virtual and Inperson Meetups And Project Roadmaps.

    Upcoming Events

    Annual Summit
    Webinar
    July 15, 2025 11:00 am
    NEXT MEETUP: AI-Service & Warranty Lifecycle Management Think Tank (AI-SWLM)
    Survey
    July 15, 2025 2:00 pm
    SURVEY: Improving Warranty Coverage Accuracy
    This was an extremely informative event that I highly recommend to anyone in the Warranty, Aftercare and Fixed Operations sectors.
    Warranty Operations Director & 5pp team! MSX International MSX International Logo

    Join Professionals From These Companies

    Get Started Today!

    Get advice, share insights, and find real solutions.
    MAPconnected is a great network to keep the pulse on the Automotive Warranty world. The collaboration among its members is of incredible value to General Motors, and ultimately benefits our customers
    Warranty Performance Manager General Motors GM Logo

    Why Join MAPconnected?

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    Who are MAPconnected Warranty, Aftersales and Aftercare Services Professionals?

    When you join you become part of a select executive group who are responsible for the design and execution of Warranty, Recall, Aftersales, Technical Services, Customer Care Management and Support Services.

    The network represents Leading OEMs, Component Manufacturers & Aftermarket Suppliers, and their Network of Retailers, Dealers and Aftercare Services & Technology Providers.

    Unrivaled Industry Perspectives To Valuable Warranty Chain Data

    Join in the conversation through near-monthly round robins, insightful webinars, and interactive polls and club studies. Receive insights, training and customized survey services through MyWarrantyNetwork.com Marketplace Sponsors.

    See Upcoming Events
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    Experience the must-attend Vehicle Service & Warranty Lifecycle Summit and network with 200+ warranty lifecycle professionals and leading tech expo innovators.

    Annual Summit

    MyWarrantyNetwork Members Hub & Marketplace

    Imagine the benefit of reaching your peers any time you need.

    Dive into an always-on online forum, fostering dialogue with our community professionals from:

    • Warranty (Factory & Extended): Strategy | Ops | Claims | Parts Return
    • Finance: Accruals | Audits
    • Purchasing: Supply Chain | Supplier Cost Sharing
    • Data & Analytics: Systems | Support | Analysts
    • Technical: Field Services | Dealer Administration | EV Services | Training
    • Customer: Recalls | Safety | Campaigns | Customer Service
    • Dealer: Aftersales | Aftercare Services |  Reporting | Publications | Training
    • Quality: Manufacturing | Engineering
    • Marketing: Customer Experience | Product Design
    • Legal: Regulatory | Compliance
    • Insurance & Financial Products  
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    All of the innovation we’ve carried out at Cummins in Warranty has come from these connections...
    Executive Director - Global Warranty Quality Cummings cummings logo