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Stop Reinventing the Wheel
Our mission is to reshape, and simplify your Warranty Chain & Aftercare Services & Processes.
We have created a collaborative hub where companies can do just that by connecting, collaborating and benchmarking.
I was happy to see how the Industry OEMs and Tiered suppliers are working together to resolve warranty issues. There seems to be more teamwork between organizations than in past years.
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Get MAPconnected Today!
Attending the Vehicle Service & Warranty Lifecycle Summit is an event I enjoy every year. This year was no exception. I took away a lot of innovation ideas from the event this year, especially where the industry is going! I can't wait to see what topics are in store for 2024!
WHY JOIN MAPCONNECTED?
Who are MAPconnected Warranty, Aftersales and Aftercare Services Professionals?
When you join you become part of a select executive group who are responsible for the design and execution of Warranty, Recall, Aftersales, Technical Services, Customer Care Management and Support Services.
The network represents Leading OEMs, Component Manufacturers & Aftermarket Suppliers, and their Network of Retailers, Dealers and Aftercare Services & Technology Providers.
Unrivaled Industry Perspectives To Valuable Warranty Chain Data
Join in the conversation through near-monthly round robins, insightful webinars, and interactive polls and club studies. Receive insights, training and customized survey services through MyWarrantyNetwork.com Marketplace Sponsors.
Experience the must-attend Vehicle Service & Warranty Lifecycle Summit and network with 200+ warranty lifecycle professionals and leading tech expo innovators.
MEMBERS-ONLY FORUM
Dive into an always-on online forum, fostering dialogue with our community professionals from:
- Warranty (Factory & Extended): Strategy | Ops | Claims | Parts Return
- Finance: Accruals | Audits
- Purchasing: Supply Chain | Supplier Cost Sharing
- Data & Analytics: Systems | Support | Analysts
- Technical: Field Services | Dealer Administration | EV Services | Training
- Customer: Recalls | Safety | Campaigns | Customer Service
- Dealer: Aftersales | Aftercare Services | Reporting | Publications | Training
- Quality: Manufacturing | Engineering
- Marketing: Customer Experience | Product Design
- Legal: Regulatory | Compliance
- Insurance & Financial Products
All of the innovation we’ve carried out at Cummings in Warranty has come from these connections...