• New EV Summit!

    Prepare to Attend Our EV Service, Operations and Aftersales Summit During This Year's Annual Summit.

    2024 Summit
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    MarketPlace Hub

    Stop Reinventing the Wheel

    Our mission is to reshape, and simplify your Warranty Chain & Aftercare Services & Processes.

    We have created a collaborative hub where companies can do just that by connecting, collaborating and benchmarking.

    Connect
    Connect about challenges and best-in-class processes, trends, and technology advancement case studies.
    Collaborate
    Collaborate by sharing knowledge and solving problems in our polls, surveys, and club studies.
    Benchmark
    Benchmark proven practices, experiences, and practical suggestions through dynamic forum online discussions and in-person events.
    Thanks for arranging such a great event at GM's Engineering Center & Parts Return Facility outside Detroit. It was a very meaningful and valuable experience. I am hopeful to network more with the peer group to explore warranty performance concepts at future MAPconnected events. Thank you so much!
    Supplier Warranty Recovery Manager Cummins cummings logo

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    Get advice, share insights, and find real solutions.
    The Summit offers me a connection to the manufacturers...it allows us to connect and bridge those gaps together.
    Chief Operations Officer Bozard Ford Lincoln Bozard Ford Lincoln
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    WHY JOIN MAPCONNECTED?

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    Who are MAPconnected Warranty, Aftersales and Aftercare Services Professionals?

    When you join you become part of a select executive group who are responsible for the design and execution of Warranty, Recall, Aftersales, Technical Services, Customer Care Management and Support Services.

    The network represents Leading OEMs, Component Manufacturers & Aftermarket Suppliers, and their Network of Retailers, Dealers and Aftercare Services & Technology Providers.

    Unrivaled Industry Perspectives To Valuable Warranty Chain Data

    Join in the conversation through near-monthly round robins, insightful webinars, and interactive polls and club studies. Receive insights, training and customized survey services through MyWarrantyNetwork.com Marketplace Sponsors.

    See Upcoming Events
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    Experience the must-attend Vehicle Service & Warranty Lifecycle Summit and network with 200+ warranty lifecycle professionals and leading tech expo innovators.

    Annual Summit

    MEMBERS-ONLY FORUM

    Imagine the benefit of reaching your peers any time you need.

    Dive into an always-on online forum, fostering dialogue with our community professionals from:

    • Warranty (Factory & Extended): Strategy | Ops | Claims | Parts Return
    • Finance: Accruals | Audits
    • Purchasing: Supply Chain | Supplier Cost Sharing
    • Data & Analytics: Systems | Support | Analysts
    • Technical: Field Services | Dealer Administration | EV Services | Training
    • Customer: Recalls | Safety | Campaigns | Customer Service
    • Dealer: Aftersales | Aftercare Services |  Reporting | Publications | Training
    • Quality: Manufacturing | Engineering
    • Marketing: Customer Experience | Product Design
    • Legal: Regulatory | Compliance
    • Insurance & Financial Products  
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    This is going to be something that we’re going to do for years to come.
    Director Global Business Solutions Tweddle Group Tweddle Group Logo
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