Welcome to MAPconnected

Stop Reinventing the Wheel

Join a forward-thinking network of Warranty, Aftersales, and Aftercare leaders dedicated to optimizing every stage of the Service Lifecycle.  MAPconnected’s powerful engagement tools drive our collective goals and mission to include:

Fueling Growth Through Shared Knowledge

MAPconnected’s Engagement Tools & Events

Year Round Activities

Member-Requested & Steering Committee-Driven Content for Virtual + In-Person Events

Exclusive Community

Members-Only Forum: Connect, Share Insights, And Direct Message Peers

Facilitated Benchmarking

Join Virtual Roundtables Focused On Targeted Functions And Topics—Nearly Every Month

24/7 Engagement

Receive Real-time Feedback Anytime Through Dynamic Tools, Live Polls, And On-Demand Member Interaction

Technology Knowledge

Stay Current On Emerging Tools, Systems, and Processes To Stay Informed And Adaptable

Specialized Training

Access Training Resources Supporting Skill Development, Knowledge Transfer, And Continuous Improvement

Annual Summit & Spring Club Study

Two In-Person Events to Expand Insight, Benchmark Progress, and Forge Strategic Relationships

Mentorship

Gain Guidance From Experienced Professionals Outside Your Organization

MyWarrantyNetwork Marketplace

Unlock Exclusive Business Tools and Thought Leadership Curated By Our Trusted Sponsor Network

Join Professionals From These Companies

This is going to be something that we’re going to do for years to come.

Upcoming Events

Annual Summit
Webinar
August 12, 2025 2:00 pm
NEXT MEETUP: AI-Service & Warranty Lifecycle Management Think Tank (AI-SWLM)
Annual Summit
October 20, 2025 7:00 am
Vehicle Service & Warranty Lifecycle Annual Summit Series 2025: Oct 20-23

Get Started Today!

Get advice, share insights, and find real solutions.

Attending the Vehicle Service & Warranty Lifecycle Summit is an event I enjoy every year. This year was no exception. I took away a lot of innovation ideas from the event this year, especially where the industry is going! I can't wait to see what topics are in store for 2024!

Why Join MAPConnected?

A collage of industrial tools: Tractor, Back Hoe, Power Plant, Powersport ATV, Close up of large engine

Who are MAPconnected Warranty, Aftersales and Aftercare Services Professionals?

When you join you become part of a select executive group who are responsible for the design and execution of Warranty, Recall, Aftersales, Technical Services, Customer Care Management and Support Services.

The network represents Leading OEMs, Component Manufacturers & Aftermarket Suppliers, and their Network of Retailers, Dealers and Aftercare Services & Technology Providers.

Power Smarter Decisions Through Cross-Functional Insight & Collaboration

Tap into a high-impact network to connect across roles and industries, leverage shared data, and align strategies to boost performance across the Warranty, Aftersales, and Aftercare lifecycle.

Warranty Strategy & Ops

AI & Technology

Dealer & Tech Field Services

Service Operations & Parts

Supplier Quality Management

Telematics & Connected Tech

Recall & Customer Campaigns

Engineering

Finance & Data Analytics

Unrivaled Industry Perspectives To Valuable Warranty Chain Data

Join in the conversation through near-monthly round robins, insightful webinars, and interactive polls and club studies. Receive insights, training and customized survey services through MyWarrantyNetwork.com Marketplace Sponsors.

Professionals sitting around a conference table
Professionals sitting around a conference table
MAPconnected Summit Logo - green

Experience the must-attend Vehicle Service & Warranty Lifecycle Summit and network with 200+ warranty lifecycle professionals and leading tech expo innovators.

MyWarrantyNetwork Members Hub & Marketplace

Imagine the benefit of reaching your peers any time you need

Dive Into An Always-On Online Forum For Instant Success

Business-Focused Online Engagement:

Easily submit project needs, share questions, and uncover solutions through curated community tools like polls, blogs, and discussion threads —streamlining collaboration and accelerating problem-solving.

Members Forum Collage
Experts and professionals representing many facets of the automotive warranty industry were in attendance sharing best practices and success stories. Speakers presented on useful topics of interest to me as Tier 1 OEM supplier. Excellent networking and knowledge sharing all around. Highly recommend.