Welcome to MAPconnected
Your go-to resource for engaging with Warranty, Aftersales and Aftercare Services Professionals across the industry to connect, share insights, solve challenges, and together discover smarter ways to work.
Stop Reinventing the Wheel
Join a forward-thinking network of Warranty, Aftersales, and Aftercare leaders dedicated to optimizing every stage of the Service Lifecycle. MAPconnected’s powerful engagement tools drive our collective goals and mission to include:
Enhancing Quality, Productivity & Efficiency
Reducing Costs & Simplifyng Operations
Boosting Brand Loyalty & Stakeholder Satisfaction
Fueling Growth Through Shared Knowledge
MAPconnected’s Engagement Tools & Events
Year Round Activities
Member-Requested & Steering Committee-Driven Content for Virtual + In-Person Events
Exclusive Community
Members-Only Forum: Connect, Share Insights, And Direct Message Peers
Facilitated Benchmarking
Join Virtual Roundtables Focused On Targeted Functions And Topics—Nearly Every Month
24/7 Engagement
Receive Real-time Feedback Anytime Through Dynamic Tools, Live Polls, And On-Demand Member Interaction
Technology Knowledge
Stay Current On Emerging Tools, Systems, and Processes To Stay Informed And Adaptable
Specialized Training
Access Training Resources Supporting Skill Development, Knowledge Transfer, And Continuous Improvement
Annual Summit & Spring Club Study
Two In-Person Events to Expand Insight, Benchmark Progress, and Forge Strategic Relationships
Mentorship
Gain Guidance From Experienced Professionals Outside Your Organization
MyWarrantyNetwork Marketplace
Unlock Exclusive Business Tools and Thought Leadership Curated By Our Trusted Sponsor Network
Join Professionals From These Companies
This is going to be something that we’re going to do for years to come.
Get Started Today!
Get advice, share insights, and find real solutions.
Attending the Vehicle Service & Warranty Lifecycle Summit is an event I enjoy every year. This year was no exception. I took away a lot of innovation ideas from the event this year, especially where the industry is going! I can't wait to see what topics are in store for 2024!
Why Join MAPConnected?

Who are MAPconnected Warranty, Aftersales and Aftercare Services Professionals?
When you join you become part of a select executive group who are responsible for the design and execution of Warranty, Recall, Aftersales, Technical Services, Customer Care Management and Support Services.
The network represents Leading OEMs, Component Manufacturers & Aftermarket Suppliers, and their Network of Retailers, Dealers and Aftercare Services & Technology Providers.
Power Smarter Decisions Through Cross-Functional Insight & Collaboration
Tap into a high-impact network to connect across roles and industries, leverage shared data, and align strategies to boost performance across the Warranty, Aftersales, and Aftercare lifecycle.
Warranty Strategy & Ops
AI & Technology
Dealer & Tech Field Services
Service Operations & Parts
Supplier Quality Management
Telematics & Connected Tech
Recall & Customer Campaigns
Engineering
Finance & Data Analytics
Unrivaled Industry Perspectives To Valuable Warranty Chain Data
Join in the conversation through near-monthly round robins, insightful webinars, and interactive polls and club studies. Receive insights, training and customized survey services through MyWarrantyNetwork.com Marketplace Sponsors.



Experience the must-attend Vehicle Service & Warranty Lifecycle Summit and network with 200+ warranty lifecycle professionals and leading tech expo innovators.
MyWarrantyNetwork Members Hub & Marketplace
Imagine the benefit of reaching your peers any time you need
Dive Into An Always-On Online Forum For Instant Success
Business-Focused Online Engagement:
Easily submit project needs, share questions, and uncover solutions through curated community tools like polls, blogs, and discussion threads —streamlining collaboration and accelerating problem-solving.

Experts and professionals representing many facets of the automotive warranty industry were in attendance sharing best practices and success stories. Speakers presented on useful topics of interest to me as Tier 1 OEM supplier. Excellent networking and knowledge sharing all around. Highly recommend.
Connect. Contribute. Grow.
Learn More & Join Today!