Driving Efficiency with AI: Recap of the 2024 Summit

At the 2024 Vehicle Service & Warranty Lifecycle Summit, industry leaders explored cutting-edge solutions to streamline processes and reduce human error. From quality code predictions and AI-driven technician comment analysis to leveraging failure type clusters, the focus was on improving claim entry and communication. Highlights included enhancing diagnostic tools, integrating technicians into the quality feedback loop, and fostering trust with customers. This recap showcases the transformative role of AI in advancing warranty and service operations.

Join us in 2025 to stay ahead of the curve!

Testimonial Spotlight: Building Connections with Carlos Hernandez – Sogefi

The 2024 Vehicle Service & Warranty Lifecycle Summit brought together industry peers to share knowledge and solutions for enhancing service lifecycle and warranty processes. This event provided a unique platform for collaboration, education, and inspiration.

As we look forward to the 2025 summit, explore this testimonial to gain insights into the incredible value MAPconnected Annual Membership and this Annual Summit offers. Don’t miss your chance to join us!

Carlos Hernandez of Sogefi reflected on the value of connecting with peers who understand the unique challenges of warranty management. As both an attendee and a speaker, Carlos emphasized the importance of learning from others, both in formal presentations and through personal interactions.

In his testimonial, Carlos shared his excitement about presenting on a topic he’s passionate about and expressed gratitude for the collaborative environment at the 2024 summit. His experience highlights the value of this event in fostering meaningful professional relationships.

Join us at the 2025 summit to experience the same collaborative spirit!

Testimonial Spotlight: We are committed to helping reduce warranty spend with Ryan Sweeney – Midtronics

Once again EV topics were plentiful on the 2024 Vehicle Service & Warranty Lifecycle Main Summit agenda as well as a full summit geared to EV Service, Operations & Aftersales.

Ryan Sweeney, Global Head of Marketing at Midtronics provides a testimonial to their past 2 years’ sponsorship because of their commitment to help reduce warranty spend for the motor vehicle industry through their EV battery solutions.

Explore his testimonial below. Make sure to put October 20-22, 2025 on your calendar for the 5th annual at the Sheraton Detroit Novi.