Tag: AI Service Warranty Lifecycle Management
Webinar! Demystifying AI: Practical Guidance & Approaches For Warranty Management Sept 14
Join us for MAPconnected’s Next AI Webinar:
September 14th: 3-4:00 pm ET
Demystifying AI: Practical Guidance & Approaches For Warranty Management
Artificial Intelligence is a hot topic, yet many organizations don’t know where or how to start. Join us for this interactive webinar, during which we will cut through the “noise” and discuss real-world best practices for deploying AI.
Terry Busch – former Chief Data Officer for the U.S. Defense Intelligence Agency (1997-2020) will share best practices used by defense and intelligence leaders to evaluate, deploy, and manage AI. Daniel Schofield, Senior Solutions Engineer at Agolo, will review recent innovations within AI and how they can be applied to warranty management operations.
Moderated by industry thought-leaders Ted Danner and Jason Payne, this webinar is a “must attend” for warranty professionals wanting to operationalize AI successfully within their organizations.
Speakers
- Terry Busch, Former Chief Data Officer – U.S. DoD MARS Program – U.S. DEFENSE INTELLIGENCE AGENCY
- Daniel Schofield, Senior Solutions Engineer, AGOLO
- Ted Danner, Principal, DANNER AUTOMOTIVE CONSULTING
- Jason Payne, Principal, JPSI STRATEGY & INTELLIGENCE
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AI In Warranty Claims Adjudication Survey
MAPconnected’s Club Study: Are you using Artificial Intelligence (AI) in Warranty Claims Adjudication?
The survey is designed to identify if and how Artificial Intelligence (AI) is used to aid Warranty Claims Adjudication and what KPI’s or other tools are being used.
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Next up! Using AI In Warranty Claims Adjudication Round Robin and New AI Survey Available
SURVEY
Are you using Artificial Intelligence (AI) in
Warranty Claims Adjudication?
VIRTUAL ROUND ROBIN
JUNE 15th: 3-4:00 pm ET
(virtual Round Robin)
AI IN WARRANTY CLAIMS ADJUDICATION
- Using Artificial Intelligence (AI) As An Anomaly Detection Tool
- Establishing AI/ML KPI’s, Rules, and other Tools
Free for Member OEMs and Tier Suppliers / Non-Member Test Drives ($295.00)
Join us to understand relative performance and hear best-in-class Artificial Intelligence (AI) processes……
Round Robin Facilitator
Ted Danner
Warranty and Vehicle Service Contract Operations Consultant
June 15: Using AI In Warranty Claims Adjudication Virtual Benchmark Round Robin
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Virtual Benchmark Round Robin
Member OEMs & TIER SUPPLIERS – FREE
Non-Member Test Drive – $295.00
Join us in a 60-minute facilitated round-robin benchmark opportunity to understand relative performance and hear best-in-class processes from your industry peers regarding:
- Using Artificial Intelligence (AI) As An Anomaly Detection Tool
- Establishing AI/ML KPI’s, Rules And Other Tools
Round Robin Facilitator – Ted Danner, Warranty and Vehicle Service Contract Operations Consultant
Ted brings 23 years of expertise with Nissan North America and CARS Protection Plus, in Warranty, Vehicle Service Contract Sales / Claims / Risk / Operations, Aftersales CRM and Captive Finance while collaborating across siloed, functional lines. He led warranty strategy and strategy, reducing out-of-line claims expense by $80M+ and $30M+ for vehicle service contracts. To assist dealers, he led the field team in improving warranty claim submission accuracy and first-time pay rate.
Ted recently formed Danner Automotive Consulting to help companies change warranty operations to find lost time and find claims savings.
CLICK TO REGISTER