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Navigating The Financial Costs: Vehicle Component Recalls Webinar May 21st 3-4:00pm ET

Click to register for this free event

Motor vehicles represent some of the most sophisticated and advanced products manufactured today.  However, with this complexity comes the heightened risk of product recalls, which can impose severe financial burdens on automotive component manufacturers and the supply chain.

Join industry peers – Component Suppliers, Aftermarket, OEMs, Distributors and Retailers for this comprehensive webinar designed to equip you with the knowledge and tools necessary to navigate the complex world of recall management as we delve into key topics such as:

Recall Data & Insurability: Analyze recent recall data and trends and their insurability impact on component manufacturers.

Prevention & Preparation: Explore strategies to prevent product recalls and discuss comprehensive preparation plans.

Risk Engineering: Detailed insights for stakeholders on recall insurance coverage and risk mitigation.

Response to Claims: Learn effective claim management to effectively minimize impact.

Financial & Reputational Damage:  Discuss solutions to lessen financial and reputational harm, ensuring brand recovery.

Click to register for this free event

Speakers:

Christof Bentele, President – NEXUS SPECIALTY CASUALTY

Geoffrey Mills, Managing Director, Practice Leader Product Recall Practice Group  – MARSH 

Ray Roth, Director, Disputes, Compliance, & Investigations Group – STOUT

Christof Bentele is President of Nexus Specialty Casualty, a US domiciled A-rated insurance agency, specializing in automotive recall insurance, amongst other verticals. He joined Nexus in 2022 from Allianz Global Corporate & Specialty where he served as the Managing Director of the Alternative Risk division and before that the Global Head of Crisis Management, including running one of the largest global auto recall portfolios globally. In addition to leading groups at Allianz, he also held Chief Broking Officer positions at JLT Group, and AON. Christof started his career with AIG where he ran the manufacturing vertical in Europe. He is an alumnus of Kellogg School of Management, Insead Business School, Cologne and Freiburg law schools and Witten-Herdecke University.

Raymond Roth is a Director in the Disputes, Compliance, & Investigations group as well as the Automotive Recalls Practice Lead.  Mr. Roth has extensive working with original equipment manufacturers (OEMs), government regulators, and other industry stakeholders in regard to recall administration, risk analysis, compliance, outreach and data analysis.

Geoffrey Mills is the Managing Director and Practice Leader of Marsh’s Product Recall Practice Group. Prior to joining Marsh, he spent 10 years as the Managing Director of Aon’s Crisis Management Practice where he was responsible for Aon’s Product Recall book for North America. Prior to joining Aon, Geoff worked with AIG’s international arm, American International Underwriters where he served as the North American manager of their Crisis Management Division. In this capacity he was responsible for crisis management products within AIU’s seven regional offices throughout the US and Canada.

Raymond A. Roth, III is a Director in the Disputes, Compliance, & Investigations group as well as the Automotive Recalls Practice Lead. Mr. Roth has extensive experience in working with original equipment manufacturers (OEMs), government regulators, and other industry stakeholders in regard to recall administration, risk analysis, compliance, outreach and data analysis.

General Motors Hosts: Warranty Claim Processes, Systems & Cost Sharing Club Study & Parts Return Center Tour April 18-19

Join MAPconnected Warranty & Aftercare Services Network for our latest onsite facilitated club study hosted by General Motors at Cole Engineering Center Warren, MI.

GM will offer an overview to the history and their present-day Warranty Claim Processes & Systems along with a tour of GM’s Warranty Parts Center in this exclusive interactive 1.5 day benchmarking event along complete with networking dinner.

Click To Register Here

Thursday, April 18th: Onsite Facilitated Interactive Club Study

9-2:00 pm ET | General Motors Will Explain Their Processes and Expand On Topics Such As:

Life Of A Claim: Flow From Initial Dealer Management System (DMS) Claim Submission | Processing System Procedures, Data and Access Points | Cost-Sharing Procedures And Communication

Cost Sharing/Recovery Process: Definitions, Obligations, and Responsibilities | OWT Process Overview: Identify Spend, Cost-Sharing Rate Discussion Including Parts Review Process, Agreement Execution, and Billing Process | Warranty Data and Cost-Sharing Billing Systems

Warranty Organizational Structure: Roles in Warranty | Cross-Functional Roles & Responsibilities (Purchasing, Engineering, Field Reps, Customer Service)

2-5:00 pm ET | Facilitated Benchmarking Deep Dive Topic Discussions Follow Such As:

Technical Factors | Ordinary & Extraordinary Warranty Costs | Terms & Conditions | Field Actions | IPTV Incidents Per Thousand Vehicles

7-9:00 pm ET | Networking Dinner

Friday, April 19th: Onsite Facilitated Tour & Interactive Club Study

9-12:00 pm ET | We will physically walk the General Motors Warranty Parts Center and observe individual components and parts testing as part of their Warranty Parts Investigation Programs which support their quality and supplier cost-sharing processes.

Your hosts:

Jose Clemente, Supplier Recovery Manager General Motors

Pam Walter, Founder MAPconnected

Mike Roberts, President MR Insights (facilitator)

Click To Register Here

General Motors Hosts: Warranty Claim Processes, Systems & Cost Sharing Club Study April 18-19

Join MAPconnected Warranty & Aftercare Services Network for our latest onsite facilitated club study hosted by General Motors at Cole Engineering Center Warren, MI.

GM will offer an overview to the history and their present-day Warranty Claim Processes & Systems along with a tour of GM’s Warranty Parts Center in this exclusive interactive 1.5 day benchmarking event along complete with networking dinner.

Click To Register Here

Thursday, April 18th: Onsite Facilitated Interactive Club Study

9-2:00 pm ET | General Motors Will Explain Their Processes and Expand On Topics Such As:

Life Of A Claim: Flow From Initial Dealer Management System (DMS) Claim Submission | Processing System Procedures, Data and Access Points | Cost-Sharing Procedures And Communication

Cost Sharing/Recovery Process: Definitions, Obligations, and Responsibilities | OWT Process Overview: Identify Spend, Cost-Sharing Rate Discussion Including Parts Review Process, Agreement Execution, and Billing Process | Warranty Data and Cost-Sharing Billing Systems

Warranty Organizational Structure: Roles in Warranty | Cross-Functional Roles & Responsibilities (Purchasing, Engineering, Field Reps, Customer Service)

2-5:00 pm ET | Facilitated Benchmarking Deep Dive Topic Discussions Follow Such As:

Technical Factors | Ordinary & Extraordinary Warranty Costs | Terms & Conditions | Field Actions | IPTV Incidents Per Thousand Vehicles

7-9:00 pm ET | Networking Dinner

Friday, April 19th: Onsite Facilitated Tour & Interactive Club Study

9-12:00 pm ET | We will physically walk the General Motors Warranty Parts Center and observe individual components and parts testing as part of their Warranty Parts Investigation Programs which support their quality and supplier cost-sharing processes.

Your hosts:

Jose Clemente, Supplier Recovery Manager General Motors

Pam Walter, Founder MAPconnected

Mike Roberts, President MR Insights (facilitator)

Click To Register Here

Vehicle Recall Risks and Costs Survey & Round Robin

Take Survey Now 

Our Vehicle Recall Risks and Costs Survey takes just 5-minutes to learn your relative peer performance in the areas of: Compliance | Consumer Outreach | Data Mitigation | Data Strategies | Cost Recovery

All replies are confidential and your answers will not be attributed to you or your company. All survey respondents will receive the full report.

Join us then February 22 3:00-4:00pm ET for our Virtual Round Robin where your replies will be rolled up into relevant charts and graphs to aid the interactive discussion led by Stout covering best-in-class advanced data sources, innovation analysis and new strategies to enhance automotive safety.

Register on the MAPconnected website