[ad_1] Customer Care Customer Service Dealer Performance and Audits Fixed Operations Operations and Strategy Extended Service Contracts Finance and Data Analytics Legal and Compliance Recall Marketing Quality Sales and Business Development Supply Chain Technical Services Warranty Claims, Appeals and Quality Control Warranty Parts Return Center This field may be seen by All Members [ad_2] Source […]
News
10/22/25 Speaker Session: Turning Data to Foresight: Valmont’s Warranty Evolution With Tavant
[ad_1] [ad_2] Source link
Driving Warranty Innovation Smarter, Faster Claims for TPAs and OEMs with Truepic
[ad_1] [ad_2] Source link
OEMs Who Win Will Stop Asking What Failed — And Start Predicting What Will Fail Next.
Recalls are a lagging indicator. Every day, quality teams face new anomalies, new complaints, and new signals. The real question is: Which issue becomes tomorrow’s recall if you don’t act today? Arnon Shaffir, VP of Business Development at Upstream sits down for an interview at MAPconnnected’s Service & Warranty Lifecycle Summit and discusses why after-sales […]
Reflections from the MAPconnected Spring Club Study Hosted by Bridgestone Americas
As we near the end of another remarkable year for the MAPconnected Service & Warranty Lifecycle Network, one experience continues to surface in conversations across our community: the Spring Club Study hosted by Bridgestone Americas in Nashville. Click Video Below For Highlights This gathering was more than an event. It was a peer working forum—designed […]
Final Day: 20% Discount
Today is the final day to receive 20% off MAPconnected Memberships and Annual Summit tickets. If you’ve been considering joining the community or securing your place at the Summit, this is your moment to step in, take your seat, and stay in the room as we build what’s next together. Click here to access your […]
From Theory to Execution: What OEM Leaders Shared at the MAPconnected VIP Dinner
At the VIP Dinner during the MAPconnected Service & Warranty Lifecycle Summit, the conversation moved quickly beyond theory and into execution. Sponsored by the AI-SWLM Think Tank, this closed-room discussion helped set the tone for the MAPconnected Service & Warranty Lifecycle Network by focusing on how artificial intelligence is already influencing service and quality operations […]
ServiceNow Joins MAPconnected as a 2026 Platinum Partner
MAPconnected is proud to announce that ServiceNow has joined the Service & Warranty Lifecycle Network as a Platinum Partner for 2026, bringing one of the world’s leading enterprise platforms into the conversations shaping the future of aftersales, service, warranty, and customer lifecycle leadership. This partnership will span a full year of engagement and will anchor […]
Turning Data Into Foresight: How Valmont Is Redefining Warranty & Field Support
By MAPconnected — December 2025 The 2025 Service & Warranty Lifecycle Network Summit may have wrapped, but some conversations continue to shape how OEMs think about quality, field support, and customer impact. In one of the most forward-looking summit sessions, Valmont Industries and Tavant explored how early warning intelligence is helping global teams move from […]
Case Study Spotlight: BRP’s Strategic Shift in CX, Operations & Warranty
Some sessions at the Summit spark immediate conversation — and Chrystelle Lachance’s was one of them. As former Director of Global Support at BRP, she offered a perspective that reframed how many leaders think about service, warranty, and customer retention. The moment that caught everyone’s attention came down to one question: “Companies spend millions to […]