News

Why is Service and Warranty Lifecycle Summit a Must-Attend?

🌐 About MAPconnected: Join MAPconnected, a premier network fostering innovation in warranty and aftercare services. Here, industry leaders share, connect, and evolve practices that define the future of our industries. 🔗 2024 Summit Highlights: Get insights into how best-in-class processes and technologies are driving industry change. Hear direct quotes and stories from the field that […]

As vehicle recalls surge, dealers are turning to AI to reconnect with customers

The automotive industry has a recall problem. By the numbers: 7.32 million vehicles were recalled in Q2 2025, a sharp rise from Q1’s 3.46 million, according to a BizzyCar analysis of federal data.  And so far in Q3, recalls continue to explode.  In September alone, Ford has recalled 1.5 million vehicles, Toyota has recalled over […]

Sandvik to build $37M mining service hub in Canada

The future mechanical cutting and parts and services facility. (Image courtesy of Sandvik.) Sandvik plans to invest about C$51 million ($37 million) to develop a purpose-built mechanical cutting, parts and services facility in Saskatoon, Saskatchewan, to support mining customers across Central and Western Canada. The 51,000-square-foot facility will be built on a portion of a […]

Cost, Coverage and More (December 2025)

Insurance ServicesCar Warranty Fact Checked Dec 18, 2025 Why Trust Us Why Trust Us Here’s a breakdown of how we reviewed and rated the top auto warranty providers 2,215 Data Points Analyzed Written By Daniel Mattia Written By Daniel Mattia Daniel Mattia is a researcher and writer for MarketWatch Guides with nearly 10 years of […]

Manage Product Complexity | PTC

Configuration management Product configuration management improves product development alignment, efficiency, and coordination across engineering, manufacturing, and service. Product configuration management improves product development alignment, efficiency, and coordination across engineering, manufacturing, and service. Explore More […]

AISWLM Roadmaps: (Bridgestone + Tavant) (Toyota + Upstream)

Recorded September 10, this AISWLM session showcases two new, ready-to-test AI project roadmaps: • Early Warning Scout — Bridgestone & Tavant outline how to detect issues sooner by unifying signals across social/voice of customer, dealer RO data, telematics, and claims—moving from reactive to proactive quality insights. • 12V Battery Digital Signatures — Toyota & Upstream […]

The Subscription Shift at CES 2026:

From Binge-Watching to Smart Living: The Subscription Shift at CES 2026: This article by Dawn Taylor, SVP of Strategic Growth at Domestic & General, explores how subscription service models are reshaping loyalty, retention, and long-term value for OEMs and retailers, and why brands that prioritize proactive service and recurring engagement will define the next […]