Our 1st Benchmark Round Robin 2023 provides an opportunity to understand relative performance and hear best-in-class processes from your industry peers regarding:
- In what ways, do you use warranty claim data before it achieves a paid or complete status?
- Do you use session file data from shop diagnostic equipment to search for and spot potential emerging issues?
- Do you use or receive signals from your technical hotline on possible emerging issues?
- Do you use or receive signals from your prior approval activities on possible emerging issues?
- Do you receive signals from your parts depots on possible emerging issues based on ordering spikes?
Following the event the group will additionally benefit from extended discussion opportunities setup as a private group hosted in the MAPconnected Members Network Forum.
