Testimonial Spotlight: Building Connections with Carlos Hernandez – Sogefi

The 2024 Vehicle Service & Warranty Lifecycle Summit brought together industry leaders, practitioners, and innovators to share knowledge and solutions for enhancing automotive service and warranty processes. This event provided a unique platform for collaboration, education, and inspiration.

As we look ahead to the 2025 summit, explore these testimonials from the 2024 event to gain insights into the incredible value this gathering offers. Don’t miss your chance to join us next year for even more opportunities to learn, network, and innovate.

Carlos Hernandez of Sogefi reflected on the value of connecting with peers who understand the unique challenges of warranty management. As both an attendee and a speaker, Carlos emphasized the importance of learning from others, both in formal presentations and through personal interactions.

In his testimonial, Carlos shared his excitement about presenting on a topic he’s passionate about and expressed gratitude for the collaborative environment at the 2024 summit. His experience highlights the value of this event in fostering meaningful professional relationships.

Join us at the 2025 summit to experience the same collaborative spirit!

Testimonial Spotlight: Driving Innovation with Ryan Sweeney – Midtronics

The 2024 Vehicle Service & Warranty Lifecycle Summit brought together industry leaders, practitioners, and innovators to share knowledge and solutions for enhancing automotive service and warranty processes. This event provided a unique platform for collaboration, education, and inspiration.

As we look ahead to the 2025 summit, explore these testimonials from the 2024 event to gain insights into the incredible value this gathering offers. Don’t miss your chance to join us next year for even more opportunities to learn, network, and innovate.

Carlos Hernandez of Sogefi reflected on the value of connecting with peers who understand the unique challenges of warranty management. As both an attendee and a speaker, Carlos emphasized the importance of learning from others, both in formal presentations and through personal interactions.

In his testimonial, Carlos shared his excitement about presenting on a topic he’s passionate about and expressed gratitude for the collaborative environment at the 2024 summit. His experience highlights the value of this event in fostering meaningful professional relationships.

Join us at the 2025 summit to experience the same collaborative spirit!

Testimonial Spotlight: Aligning Industry Insights with Simran Tayal – Tavant

The 2024 Vehicle Service & Warranty Lifecycle Summit brought together industry leaders, practitioners, and innovators to share knowledge and solutions for enhancing automotive service and warranty processes. This event provided a unique platform for collaboration, education, and inspiration.

As we look ahead to the 2025 summit, explore these testimonials from the 2024 event to gain insights into the incredible value this gathering offers. Don’t miss your chance to join us next year for even more opportunities to learn, network, and innovate.

Simran Tayal of Tavant explained why the company continues to exhibit at the summit year after year. He described the 2024 event as an excellent platform for connecting with industry leaders, practitioners, and technology vendors, all in one place.

Simran highlighted the perfect timing of the event, aligning with planning cycles for the upcoming year. His testimonial showcases the summit’s ability to provide timely, actionable insights and strengthen its participants’ commitment to the automotive industry.

Plan ahead with us at the 2025 summit—don’t miss this must-attend event!

Testimonial Spotlight: Bridging Perspectives with James Kiriazes – Bridgestone

The 2024 Vehicle Service & Warranty Lifecycle Summit brought together industry leaders, practitioners, and innovators to share knowledge and solutions for enhancing automotive service and warranty processes. This event provided a unique platform for collaboration, education, and inspiration.

As we look ahead to the 2025 summit, explore these testimonials from the 2024 event to gain insights into the incredible value this gathering offers. Don’t miss your chance to join us next year for even more opportunities to learn, network, and innovate.

James Kiriazes from Bridgestone Americas praised the 2024 summit for its diverse mix of suppliers and OEMs, fostering a collaborative and insightful environment. As a recurring speaker, James shared how the event consistently delivers valuable content and enables targeted discussions.

In his testimonial, James expressed his appreciation for the opportunity to contribute to the conversation and to take home actionable insights from other speakers. His experience illustrates the summit’s unique role in advancing the service and warranty lifecycle.

Be part of the conversation at the 2025 summit—reserve your spot today!

Testimonial Spotlight: Exploring New Opportunities with Ken Wetzel – GGS

The 2024 Vehicle Service & Warranty Lifecycle Summit brought together industry leaders, practitioners, and innovators to share knowledge and solutions for enhancing automotive service and warranty processes. This event provided a unique platform for collaboration, education, and inspiration.

As we look ahead to the 2025 summit, explore these testimonials from the 2024 event to gain insights into the incredible value this gathering offers. Don’t miss your chance to join us next year for even more opportunities to learn, network, and innovate.

Ken Wetzel from GGS Information Systems shared his positive experience as a first-time exhibitor at the 2024 summit. Despite not being directly involved in warranty services, Ken discovered valuable opportunities to connect with prospective customers and partners.

Ken highlighted the intimate setting of the summit, which allowed for more meaningful interactions compared to larger trade shows. His testimonial underscores the summit’s versatility and its ability to bring value to diverse businesses in the automotive sector.

Discover similar opportunities at the 2025 summit—register now!

Get Your Tis’ The Season Discounts Until 12/31

We are working hard to craft the 2025 MAPconnected event calendar, designed to help you reimagine your service and warranty strategy by harnessing the power of data, analytics, and next-generation service strategies through our Hub of Collaboration & Knowledge Exchange.  Moreover, we are excited to introduce new year-round member benefits and benchmarketing activites, ensuring continuous value and support.  
Exciting 2025 Annoucements:
AI-SWLM Think Tank Launch: Promoting AI Innovation, Eduction, Collaboration & Benchmarking in Service & Warranty Lifecycle Management.

3rd Annual Club Study hosted at Bridgestone Americas, Nashville TN including Parts’ Return Facility Benchmarking Tour planned for 2nd quarter. Previous Club Studys held 4/2024 at General Motors and 5/2023 at Navistar.   
 
5th Annual Service & Warranty Lifecycle Summit October 20-22 to be held at Sheraton Detroit Novi, MI.  
 
Tis’ The Season Discounts Available Only Through 12/31+ Annual Summit Ticket Offers As Low As $895 +

+ Club Study 
Tickets As Low As $995 +

+ $500 off Annual Memberships PLUS one (1) Free Annual Summit ticket +
Reserve your spot now and enjoy Tis’ The Season Discounts!
Ignite Your Potential 
With our dynamic ecosystem providing a treasure trove of insights and information.  Explore how MAPconnected’s engagement tools provide Members unparalleled opportunities to understand relative performance to improve, optimize and enhance your Warranty and Aftercare Lifecycle Chain.  
Download the 2025 MAPconnected Membership Packages 

Breaking Barriers to EV Adoption: The Role of Dealers in the EV Revolution

Electric vehicles (EVs) present unique challenges and opportunities for dealerships. In this summit highlight, industry experts dive into the critical role of dealers in overcoming EV adoption barriers and creating success stories:

  • Addressing Key Barriers: Charging infrastructure, cost of ownership, range anxiety, and battery concerns.
  • Dealer Impact: How well-trained teams and in-store expertise are building customer trust and driving EV sales.
  • Employee Value: Prioritizing employee safety and education as essential to the EV transition.

Learn how dealerships are turning challenges into opportunities in the rapidly growing EV market. Watch now!

Transforming Recalls into Customer Opportunities: Insights from this year’s Summit

Discover how recalls can be reimagined as a powerful customer engagement tool. In this highlight from the Vehicle Service & Warranty Lifecycle Summit, experts discuss strategies to:

  • Turn recalls into opportunities to reconnect with customers and build loyalty.
  • Simplify outreach with effective communication tools like phone calls and clear calls-to-action.
  • Leverage innovative solutions like mobile vans for repairs, prioritizing customer convenience.

Watch this clip to learn how brands like Ford and others are creating happier, more engaged customers through transparency and convenience.