SAVE THE DATE: Vehicle Service & Warranty Lifecycle Summit (Oct 20-22, 2025)
Connect. Collaborate. Benchmark.

Category: Events

Vehicle Recall Risks and Costs Survey & Round Robin

Take Survey Now 

Our Vehicle Recall Risks and Costs Survey takes just 5-minutes to learn your relative peer performance in the areas of: Compliance | Consumer Outreach | Data Mitigation | Data Strategies | Cost Recovery

All replies are confidential and your answers will not be attributed to you or your company. All survey respondents will receive the full report.

Join us then February 22 3:00-4:00pm ET for our Virtual Round Robin where your replies will be rolled up into relevant charts and graphs to aid the interactive discussion led by Stout covering best-in-class advanced data sources, innovation analysis and new strategies to enhance automotive safety.

Register on the MAPconnected website

January 2024: Customer Warranty Satisfaction Survey

We would appreciate your input within the attached survey regarding Supplier Warranty Satisfaction. Please fill out the survey by January 26th and receive the full results January 30th in the Virtual Round Robin. All answers are confidential and will not be attributed to you and your company.

If this is not your area of expertise, we would appreciate it if you could forward the survey to the appropriate person within your organization.

Tis the Season Discounts

‘Tis the season to SAVE BIG on 2024 MAPconnected Corporate Memberships and Vehicle Service & Warranty Lifecycle Summit Tickets.  Reserve NOW through January 26.

RESERVE NOW: Tickets as low as $898

THE MUST-ATTEND SUMMIT FOR WARRANTY, AFTERSALES & AFTERCARE STAKEHOLDERS

Meet ERIC ARNUM, Publisher for Warranty News – there Oct 24-25 in Detroit

Full Speaker Lineup Here
Need more info? Reach out here

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Warranty Edits Deep Dives from Peterbilt Kenworth & Nissan

Looking forward to this session. Click to the full agenda here

Advanced Warranty Claim Edits to Improve Lifecycle

Hallie Spetnagel, Warranty Manager – PETERBILT MOTORS

Paul Rogers, Senior Manager Warranty – NISSAN NORTH AMERICA

James Jensen, National Warranty Manager – KENWORTH TRUCK

  • What is the right amount of claims for manual accessing versus auto adjudication
  • How do you create edits for Technician Training Requirements
  • Linking analytics to edits
  • Process, Successes/Shortfalls