SAVE THE DATE: Vehicle Service & Warranty Lifecycle Summit (Oct 20-22, 2025)
Connect. Collaborate. Benchmark.

Category: Events

Challenges and Costs Of Servicing Electric Vehicle Battery Packs – MAPconnected Webinar

Recording from our live webinar where we discussed the Costs and Service Challenges Of Transitioning To Electric Vehicle Battery Service. An extremely relevant and important topic of interest across the Warranty Lifecycle for OEM’s and Fleet & Service Managers which included sub-topics such as:

-Deciding the battery service strategy that fits your business
-Costs & challenges associated with most common EV battery service needs
-Impact of the EV battery design on the cost and complexity of service

Speakers:
Dave Johnson, Former Global Director Service Engineering Operations – Ford Motor Company
Julie Johnson, Head of Market Development and Growth Strategy – Volta Trucks
Jason Ruban, Vice President, Business Innovation – Midtronics

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Costs and Service Challenges Of Transitioning to Eletric Vehicle battery Service

Warranty Risk Management 101 Webinar

Warranty Risk Management is the MOST IMPACTFUL, yet LEAST UNDERSTOOD aspect of program design. For over 15 years, After, Inc. has helped manufacturers identify inaccuracies in their claims forecasting, leading to millions in premium savings, lower retail pricing (and therefore higher attach rates), and rightsizing of reserves. In this webinar, Paul Swenson, EVP of Business Developement, shares the foundations of this complex discipline and Polaris Industries’ Kelly Clawson, Director of Finance, provides her experience working with After’s Risk Management Team the past nine years.

Module Mileage: Automated Claim Adjudication Process

This survey is designed to identify who is using “module mileage” in their automated claim adjudication process.

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Featured Business Partner, Ubiquiti – CarBeast’s AI makes sense of symptom descriptions and technician repair notes. It then uses that information to find cases similar to the one you’re facing to provide a diagnosis.

Your Intelligent Service Advisor. CarBeast is an AI assistant that helps you make informed decisions regarding the ownership, repair and maintenance of your car. CarBeast’s state-of-the-art AI provides service advice for car ownership and repairs. Our technology automatically learns from millions of car repair records and taps into the experience of tens of thousands of technicians.

CarBeast’s AI makes sense of symptom descriptions and technician repair notes. It then uses that information to find cases similar to the one you’re facing to provide a diagnosis.

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Featured Business Partner, Midtronics – Types of Training and Certification Required For Servicing EV Batteries

Automotive technicians play a critical role in ensuring the safe and efficient operation of electric vehicles, especially as it relates to maintenance and repairs. As the use of electric vehicles continues to grow, technicians need to have the right training and certification to work on these complex and advanced systems.

What types of training and certification should technicians have for working on electric cars? It ranges from general mechanical knowledge to specialized high-voltage handling skills, and a healthy dose of computer skills too.

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NEXT UP! New Benchmarking Opportunities March 21: Turning Warranty Data Into A Continuous Improvement Tool & May 16: Navistar Hosts Parts Return & Supplier Recovery Best-In-Class Processes

Peer-To-Peer Insights: MARCH 21ST


Turning Warranty Data Into A Continuous Improvement Tool: Benchmark Round Robin
(OE’s and Tier Suppliers)

RESERVE YOUR SPOT
Upcoming Events: APRIL 19TH
Challenges And Costs Of Servicing Electric Vehicle Battery Packs: Featured Business Partner Webinar (open to all)

REGISTER NOW

Parts Return & Supplier Recovery Facilitated
Onsite Club Study: MAY 16THHalf-Day Deep Dive Session with Group Dinner Hosted at Navistar Part Return and Product Review Center near San Antonio, Texas (OE’s and Tier Suppliers)

INQUIRE ABOUT PRICING & GET INFOhttps://www.mapconnected.com/wp-content/uploads/unnamed.png

Vehicle Service & Warranty Lifecycle Summit : OCT 24TH-25TH
(ticket discounts through 5/31)

TICKET BUNDLE TICKETS $998 EACH

NEXT UP! This Tuesday, March 21st 3:00-4:00pm ET

March 21st
Turning Warranty Data Into A Continuous Improvement Tool Benchmark Round Robin (OE’s and Tier Suppliers)

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Facilitator: Jason Payne
Former Head of Global Warranty Management, Sensata Technologies and President and CEO, JPSI