SAVE THE DATE: Vehicle Service & Warranty Lifecycle Summit (Oct 20-22, 2025)
Connect. Collaborate. Benchmark.

Category: Events

THE MUST-ATTEND SUMMIT FOR WARRANTY, AFTERSALES & AFTERCARE STAKEHOLDERS

Meet BRAD KLEIN, Senior Manager Warranty Operations – there Oct 24-25 in Detroit

Full Speaker Lineup Here
Need more info? Reach out here

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Next up! Using AI In Warranty Claims Adjudication Round Robin

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JUNE 15th: 3-4:00 pm ET (virtual Round Robin)
AI IN WARRANTY CLAIMS ADJUDICATION

  • Using Artificial Intelligence (AI) As An Anomaly Detection Tool
  • Establishing AI/ML KPI’s, Rules, and other Tools

Free for Member OEMs and Tier Suppliers / Non-Member Test Drives ($295.00).
Join us to understand relative performance and hear best-in-class Artificial Intelligence (AI) processes……

Register for Round Robin Now

Next up! Using AI In Warranty Claims Adjudication Round Robin and New AI Survey Available

SURVEY

Are you using Artificial Intelligence (AI) in
Warranty Claims Adjudication?

VIRTUAL ROUND ROBIN
JUNE 15th: 3-4:00 pm ET
(virtual Round Robin)
AI IN WARRANTY CLAIMS ADJUDICATION

  • Using Artificial Intelligence (AI) As An Anomaly Detection Tool
  • Establishing AI/ML KPI’s, Rules, and other Tools

Free for Member OEMs and Tier Suppliers / Non-Member Test Drives ($295.00)

Join us to understand relative performance and hear best-in-class Artificial Intelligence (AI) processes……

Round Robin Facilitator
Ted Danner
Warranty and Vehicle Service Contract Operations Consultant

June 15: Using AI In Warranty Claims Adjudication Virtual Benchmark Round Robin

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Virtual Benchmark Round Robin
Member OEMs & TIER SUPPLIERS – FREE
Non-Member Test Drive – $295.00

Join us in a 60-minute facilitated round-robin benchmark opportunity to understand relative performance and hear best-in-class processes from your industry peers regarding:

  • Using Artificial Intelligence (AI) As An Anomaly Detection Tool
  • Establishing AI/ML KPI’s, Rules And Other Tools

Round Robin Facilitator – Ted Danner, Warranty and Vehicle Service Contract Operations Consultant

Ted brings 23 years of expertise with Nissan North America and CARS Protection Plus, in Warranty, Vehicle Service Contract Sales / Claims / Risk / Operations, Aftersales CRM and Captive Finance while collaborating across siloed, functional lines. He led warranty strategy and strategy, reducing out-of-line claims expense by $80M+ and $30M+ for vehicle service contracts. To assist dealers, he led the field team in improving warranty claim submission accuracy and first-time pay rate.

Ted recently formed Danner Automotive Consulting to help companies change warranty operations to find lost time and find claims savings.

CLICK TO REGISTER

Designing, Selling and Marketing F&I Products & Services for Electric Vehicles

We dove into the world of electric vehicles with Josh and James to identify best practices for positioning and promoting F&I products and services. Key topics we will cover include:

– Calculating the risks of providing EV coverage
– Designing new products based on changes in technology
– Exploring unique offerings to cater to this strategic market
– Positioning EV for sales and marketing

Our webinar offers a sneak peek to some of the topics that will be covered in greater detail during the EV & Financial Products Tracks at the Vehicle Service & Warranty Lifecycle Summit scheduled at the Westin Southfield Detroit, MI on October 25-26.

Speakers:
Josh Bass, Vice President Product Development – JM&A Group
James Davies, Vice President Repair Analytics Division – J.D. Power
Mark Nagelvoort, President & Chief Executive Officer – PCMI

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