SAVE THE DATE: Vehicle Service & Warranty Lifecycle Summit (Oct 20-22, 2025)
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Category: 2022 Sponsors

More About Our Sponsor, PCMI

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CLICK HERE TO VISIT THEIR WEBSITE

PCMI offers a modular package of software solutions for the administration of F&I Products, Service Contracts, and Extended Warranties. Our SaaS platform, Policy Claim and Reporting Solutions™ (PCRS), supports and automates the full lifecycle of all service contracts, warranties, and extended warranties.

Our advanced knowledge of the industry allows us to provide the fastest and most flexible environment for administrators, insurers, OEM’s, agents, and dealers to launch new products, and there’s virtually no industry we don’t cater to.

More About Our Sponsor, WARRCLOUD

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WarrCloud is the retail automotive industry’s first (and only) cloud based technology platform for automating warranty processing. Service Departments are the majority driver of dealership profit, and warranty has been the fastest-growing segment of service department revenue. However, warranty profitability is hampered by high processing costs, due to the inefficient manual processes for submitting claims. WarrCloud is the technology solution that transforms automotive warranty processing and improves submission times and accuracy while significantly reducing the cost of claims processing.

More About Our Sponsor, NATIONAL CENTER FOR DISPUTE SETTLEMENT

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EMAIL: info@ncdsusa.org
PHONE: +1-972-807-3907

CLICK HERE TO VISIT THEIR WEBSITE

National Center for Dispute Settlement, LLC (NCDS) was founded in the 1980s as an Alternative Dispute Resolution (ADR) organization to resolve industry, community, and public sector disputes. In 1994, NCDS was selected from over twenty bidders to launch its automotive warranty Informal Dispute Settlement Program (IDSP) for Chrysler Corporation.

Today, NCDS represents 3 of the Top 6 major automotive manufacturing groups and 3 of the Top 5 selling brands in the U.S. Automotive Market. NCDS operates a fully compliant Magnuson-Moss Program and State Certified Programs for its automotive clients. As a result of how automakers use its IDSPs, NCDS conducts the most automotive warranty arbitration hearings in the industry.

In addition to its auto warranty arbitration programs, NCDS administers Real Property Disclosure Disputes, Financial Disputes, and a Binding Arbitration Appeals Process for Class Members denied automotive reimbursement claims by Class Action Settlement Administrators.

More About Our Sponsor, CONCANNON XR

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Concannon XR is pleased to present ServiceAssistXR!
ServiceAssistXR is a hands-free solution to streamline and simplify servicing vehicles and processing warranty claims. ServiceAssistXR has proven to:

  • Lower warranty costs by improving “fix it right the first time” results
  • Increase service effectiveness by providing information to service technicians while they’re working on the vehicle
  • Integrate seamlessly with dealer DMS and OEM warranty claims systems
  • Enhance accuracy and timely submission of work performed under warranty programs
  • Increased dealer satisfaction by providing seamless access to OEM for support
  • Video access to OEM provided technical experts to support difficult to diagnose and repair work orders

Who is Concannon XR?
As XR enthusiasts, practitioners, and experts, Concannon XR helps corporate clients with a variety of challenges in designing, implementing, and managing successful XR programs. We combine expertise from multiple areas to bring a suite of valuable offerings to companies considering AR, VR, and MR solutions.
Visit them at the Tech Expo for a live demo.

More About Our Featured Media Partner, WARDSAUTO

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WardsAuto is a world leading provider of automotive industry insights, news and data. The WardsAuto enewsletter series, website, webinars and other channels serve more than 33,000 auto retail professionals, with extensive reach to dealer principals and department managers. WardsAuto also serves the auto manufacturing industry with forecasts, special reports and events such as WardsAuto Interiors & UX Conference, Wards 10 Best Series and AutoTech: Detroit.

More About Our Sponsor, REPAIRPAL

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EMAIL: team@repairpal.com
PHONE: +1 415-592-5994

CLICK HERE TO VISIT THEIR WEBSITE

RepairPal introduces our Certified dealers to new customers in their primary market area through repairpal.com, the largest site for auto repair, and through the recommendation of our partners like USAA, Consumer Reports, and DOWC. We also help dealers combat price objections, build trust, and increase same day sales by providing 3rd party proof of fair prices with our best-in-class estimator.

More About Our Sponsor, J.D. POWER

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EMAIL:
PHONE: 

CLICK HERE TO VISIT THEIR WEBSITE

Leading the Future of Automotive Through Data and Analytics

J.D. Power is a trusted advisor to the automotive industry, offering a full suite of solutions designed to help our clients reach optimal performance. Our unparalleled mix of precise data, robust analytics, diverse consumer insights and deep industry expertise ensure that our clients avoid pitfalls, seize new opportunities and maximize profits.

More About Our Featured Business Partner, MR INSIGHTS

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EMAIL: mike.roberts@mriwarr.com
PHONE: +1 734-674-1473

CLICK HERE TO VISIT THEIR WEBSITE

BEST IN CLASS WARRANTY ADMINISTRATION

MR Insights works with manufacturers and suppliers who are frustrated with their current warranty systems and processes. Should you have a conversation with us? We have “been there, done that.” We are accelerators. When it comes to warranty improvements or projects, we can help you go faster and be more successful.

More About Our Featured Business Partner, FROST BROWN TODD

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EMAIL: info@fbtlaw.com
PHONE: +1 800-793-6482

CLICK HERE TO VISIT THEIR WEBSITE

Frost Brown Todd is a full-service law firm with more than 500 lawyers operating in 14 markets across eight states and Washington, D.C. Dedicated to refining the art of client service, we leverage technical, industry and legal knowledge and hands-on experience to serve a diverse client base, from leading multinationals to small, entrepreneurial companies. Frost Brown Todd maintains experienced teams of attorneys and other professionals with valuable in-depth industry knowledge in both the automotive and insurance industries. The Auto Industry Team is comprised of 80+ attorneys with deep roots in the automotive sector who work with OEMs, suppliers, and equity firms on a variety of issues. The Insurance Team serves U.S. and international automotive sector clients with insurance/service contract and after-market products, including warranty, CPO, CPO +, GAP and related customer related and dealer supportive solutions. The collaborative effort of both Teams provides a true understanding, support, and solutions to the automotive sector, including product recall, warranty risk management and extended warranty/service contract product development. Our attorneys on these teams leverage their collective experience to advise clients as they navigate the complex and evolving issues at the intersection of the automotive and insurance industries.