AI-Service & Warranty Lifecycle Management Think Tank (AI-SWLM)

A Hub For Innovation & Collaboration

Purpose: The AI-SWLM Think Tank aims to explore and promote the use of artificial intelligence (AI) in enhancing Service and Warranty Lifecycle Management for manufacturers (OEMs). It seeks to identify innovative solutions, provide strategic insights, and create a collaborative platform for stakeholders to integrate AI technologies into warranty and service processes.

Mission Statement: To leverage AI technologies to revolutionize Service and Warranty Lifecycle Management, reducing costs, improving efficiency, advancing product quality and enhancing customer satisfaction for manufacturers.

Objectives:

•Innovation: Identify AI applications in Service and Warranty Lifecycle Management, such as predictive analytics, claim simplification, and intelligent service.

•Collaboration & Benchmarking: Foster partnerships among manufacturers, AI experts, and technology providers to share knowledge and best practices.

•Education: Offer resources and training to upskill industry professionals on AI applications in Service and Warranty Lifecycle Management.

Key Benefits Of Joining The AI-SWLM Think Tank:

•Shape The Future Of AI: Dive into the conversation and help create the framework that brings order to AI chaos within your organization.

•Early Adoption & Exploration: Be at the forefront of innovation by launching a Proof of Concept (POC) as early as the second quarter 2025.  Select one of our project ideas or provide your own. 

•Collective Intelligence: Tap into the wealth of knowledge and emerging use cases from your peers.

•Critical Thinking & Strategy: Elevate your strategic thinking and influence the future trajectory of AI in your company.