Lynn Wooley
Decoding Older Vehicle Recall Repair Rate Insights
Dive deep into the reasons behind the lower recall repair rates for older vehicles compared to newer ones. Stout will unveil the findings from its comprehensive vehicle owner survey, highlighting the diverse reasons owners of older vehicles delay or avoid repairs, segmented across various demographics. MarketSource will share firsthand experiences from their door-to-door canvassing efforts, shedding light on the barriers to recall completion and offering practical solutions to overcome these challenges.
Bio
Lynn Wooley, benefits from 23 years of dealership experience in diverse roles in Sales, Service, and General Management. He has been working with MarketSource since 2016 and leading a dealership improvement program on behalf of a leading OEM. Starting in 2018, he assisted the start of MarketSource’s canvassing programs after providing over 500 canvassers for Takata on behalf of Honda. This modeled program has since been extended to 6 other manufacturers while securing 4000,000 repairs, completing over 200,000 of those in the customer’s driveway. Most recently he has assumed the current role of Client Services Director working with the entire client base.