Brian Denney
SimplifAI OEM-Supplier-Dealer Collaboration With Service Intelligence
In the rapidly changing automotive industry, enhancing supplier-dealer collaboration, streamlining processes, and optimizing part returns are crucial. Predictive analytics and artificial intelligence are key tools driving this transformation. In this session, Brian and Samantha will share strategies to make complex operations more efficient. They will also discuss real-world applications that use AI to reduce claim cycle times, providing actionable insights for OEMs, suppliers, and dealers.
Bio
Brian Denney is the Product Reliability Supervisor at Detroit Diesel, part of Daimler Truck North America. With over 15 years in automotive warranty and product reliability, Brian has been instrumental in refining quality control for returned materials and spearheading vendor recovery efforts. His extensive experience includes detailed analysis and inspection of engine components, coupled with frontline technical support in his previous role as a Senior Service Engineer. Known for his deep expertise in product reliability and commitment to vendor accountability, Brian is a key figure in enhancing field service and warranty operations.