January 30, 2024 @ 11:00AM - 12:00PM ET
Customer Warranty Satisfaction: Efficient and Accurate Vehicle Repair
Our 1st Benchmark Round Robin 2024 offers an opportunity to understand relative performance and hear…
February 01, 2024 @ 8:00AM ET
Survey: Vehicle Recall Risks and Costs
Our Vehicle Recall Risks and Costs Survey takes just 5-minutes to learn your relative peer…
February 22, 2024 @ 3:00PM - 4:00PM ET
The Next Frontier Of Vehicle Recall
Join us in a 60-minute facilitated round-robin benchmark opportunity to understand relative performance and hear…
March 01, 2024 @ 8:00AM ET
Survey: Warranty Claim Submission Pain Points
Our next Survey will be a collection of 20-minute interviews with OEMs, Dealers and 3rd…
March 19, 2024 @ 3:00PM - 4:00PM ET
Transitioning From Cost Reduction Based Focus To A Claims Reduction Strategy
The motor vehicle warranty landscape is rapidly changing for Tier-1 suppliers. Historically, suppliers have been…
March 21, 2024 @ 3:00PM - 4:00PM ET
Dealer Pain Points on Submitting Claims
We will share a compiled benchmark report based on individual interviews with warranty processors and…
April 01, 2024 @ 8:00AM ET
Survey: Warranty Claims & Cost Sharing Processes
Our next Survey has been commissioned by a MAPconnected Member OEM. Please take 5-minutes to…
April 18, 2024 @ 9:00AM - April 19 @ 2:00PM ET
General Motors Hosts: Warranty Claim Processes, Systems & Cost Sharing Club Study
General Motors invited MAPconnected Warranty, Aftersales & Aftercare Services Network to contribute to a facilitated…