Navistar hosted MAPconnected members to their Parts Return and Product Review Center near San Antonio, Texas for a half-day facilitated benchmark session to tour and review their processes along with networking dinner on the Riverwalk. 7 OEM Participants: BraunAbility – Caterpillar – Cummins – Ford – GM – Navistar – Nissan This busy center supports…

General Motors invited MAPconnected Warranty, Aftersales & Aftercare Services Network to contribute to a facilitated Club Study on April 18-19 including a Warranty Parts Center tour and Networking Dinner. Attended by 25+ Executives representing: Bridgestone | Cummins | Ford Motor Company | Cummins | General Motors | Navistar | Nissan North America | Re: Build…