Tue
19th
March 19, 2024 @ 3:00PM - 4:00PM ET

Transitioning From Cost Reduction Based Focus To A Claims Reduction Strategy

The motor vehicle warranty landscape is rapidly changing for Tier-1 suppliers. Historically, suppliers have been…
Tue
21st
March 21, 2023 @ 3:00PM - 4:00PM ET

Turning Warranty Data Into A Continuous Improvement Tool

Our next Benchmark Round Robin event offers an opportunity to understand relative performance and hear…
Thu
15th
June 15, 2023 @ 3:00PM - 4:00PM ET

Using AI In Warranty Claims Adjudication

Subtopics to be discussed in Benchmark Round Robin opportunity to understand relative performance and hear…
Tue
24th
January 24, 2023 @ 3:00PM - 4:00PM ET

Providing Early Warranty Data To Stakeholders

Our 1st Benchmark Round Robin 2023 provides an opportunity to understand relative performance and hear…
Wed
15th
February 15, 2023 @ 3:00PM - 4:00PM ET

Good Versus Bad Claims Quality

Subtopics to be discussed in Benchmark Round Robin: What parts of the Work Order are…
Tue
7th
December 07, 2021 @ 3:00PM - 4:00PM ET

Service & Warranty Training Best Practices

Our next Benchmark Round Robin will offer an opportunity to understand relative performance and hear…
Wed
23rd
February 23, 2022 @ 3:00PM - 4:00PM ET

EV Battery Replacement Under Warranty

Our next Benchmark Round Robin event will offer an opportunity to understand relative performance and…
Tue
23rd
March 23, 2021 @ 11:00AM - 12:00PM ET

Service Labor Time Standards Versus Average Labor Pricing

MAPconnected looks to empower our members with actionable insights deeply rooted in warranty data and…
Tue
27th
April 27, 2021 @ 11:00AM ET

Deepview True Cost Report: What Is Actually Spent To Keep Vehicles On The Road

One of our Business Partners, We Predict and their strategic partners have completed the necessary…
Tue
22nd
June 22, 2021 @ 11:00AM - 12:00PM ET

Effective Multi-Channel Communications

Our next Benchmark Round Robin event will offer an opportunity to understand relative performance and…
Tue
25th
January 25, 2022 @ 11:00AM - 12:00PM ET

Automated Claims Processing Rules

Our 1st Benchmark Round Robin 2022 offers an opportunity to understand relative performance and hear…
Tue
22nd
March 22, 2022 @ 11:00AM - 12:00PM ET

Warranty Data Collection For Claims Reporting

Our next Benchmark Round Robin event offers an opportunity to understand relative performance and hear…
Wed
18th
May 18, 2022 @ 11:00AM - 12:00PM ET

Data Collection Collaboration to Support Parts Return Process Members

Come prepared to share best practices that help improve collaboration to get to root cause…
Tue
30th
January 30, 2024 @ 11:00AM - 12:00PM ET

Customer Warranty Satisfaction: Efficient and Accurate Vehicle Repair

Our 1st Benchmark Round Robin 2024 offers an opportunity to understand relative performance and hear…
Thu
22nd
February 22, 2024 @ 3:00PM - 4:00PM ET

The Next Frontier Of Vehicle Recall

Join us in a 60-minute facilitated round-robin benchmark opportunity to understand relative performance and hear…
Thu
21st
March 21, 2024 @ 3:00PM - 4:00PM ET

Dealer Pain Points on Submitting Claims

We will share a compiled benchmark report based on individual interviews with warranty processors and…
Thu
30th
January 30 @ 1:00PM - 2:00PM ET

Dealer Engagement In Warranty Metrics Round Robin

Start Your Year Smarter By Unlocking The Potential of MAPconnected’s Engagement Tools! We kick off…
Thu
20th
February 20 @ 3:00PM - 4:00PM ET

Vehicle Owner Electronic Recall Communications Round Robin

Start Your Year Smarter By Unlocking The Potential of MAPconnected’s Engagement Tools! We kick off…
Tue
15th
April 15 @ 1:00PM - 2:00PM ET

PreDefined Repair Codes: Advantages and Potential Pitfalls Round Robin

Become Smarter By Unlocking The Potential Of MAPconnected’s Engagement Tools! Join our 4th Virtual Round…
Thu
24th
April 24 @ 3:00PM - 4:00PM ET

Motor Vehicle Companion App Landscape Round Robin

With the growing emphasis on connectivity and seamless integration with the lifestyles of today’s consumers,…
Thu
27th
February 27 @ 3:00PM - 4:00PM ET

AI Service & Warranty Lifecycle Management Think Tank Meetup

Be there Thursday, 2/27 3-4pm ET for the first meet-up! MAPconnected launches AI-SWLM Think Tank…
Thu
8th
May 08 @ 1:00PM - 8:00PM ET

AI Service & Warranty Lifecycle Management Think Tank Meetup

MAPconnected’s AI-SWLM Think Tank will meet onsite at the Bridgestone Firestone Distribution Center from 11:30am…
Thu
3rd
April 03 @ 3:00PM - 4:00PM ET

AI Service & Warranty Lifecycle Management Think Tank Meetup

Join us for the 2nd meetup of MAPconnected’s AI-SWLM Think Tank promoting AI Innovation, Collaboration,…