March 19, 2024 @ 3:00PM - 4:00PM ET
Transitioning From Cost Reduction Based Focus To A Claims Reduction Strategy
The motor vehicle warranty landscape is rapidly changing for Tier-1 suppliers. Historically, suppliers have been…
March 21, 2023 @ 3:00PM - 4:00PM ET
Turning Warranty Data Into A Continuous Improvement Tool
Our next Benchmark Round Robin event offers an opportunity to understand relative performance and hear…
June 15, 2023 @ 3:00PM - 4:00PM ET
Using AI In Warranty Claims Adjudication
Subtopics to be discussed in Benchmark Round Robin opportunity to understand relative performance and hear…
January 24, 2023 @ 3:00PM - 4:00PM ET
Providing Early Warranty Data To Stakeholders
Our 1st Benchmark Round Robin 2023 provides an opportunity to understand relative performance and hear…
February 15, 2023 @ 3:00PM - 4:00PM ET
Good Versus Bad Claims Quality
Subtopics to be discussed in Benchmark Round Robin: What parts of the Work Order are…
December 07, 2021 @ 3:00PM - 4:00PM ET
Service & Warranty Training Best Practices
Our next Benchmark Round Robin will offer an opportunity to understand relative performance and hear…
February 23, 2022 @ 3:00PM - 4:00PM ET
EV Battery Replacement Under Warranty
Our next Benchmark Round Robin event will offer an opportunity to understand relative performance and…
March 23, 2021 @ 11:00AM - 12:00PM ET
Service Labor Time Standards Versus Average Labor Pricing
MAPconnected looks to empower our members with actionable insights deeply rooted in warranty data and…
April 27, 2021 @ 11:00AM ET
Deepview True Cost Report: What Is Actually Spent To Keep Vehicles On The Road
One of our Business Partners, We Predict and their strategic partners have completed the necessary…
June 22, 2021 @ 11:00AM - 12:00PM ET
Effective Multi-Channel Communications
Our next Benchmark Round Robin event will offer an opportunity to understand relative performance and…
January 25, 2022 @ 11:00AM - 12:00PM ET
Automated Claims Processing Rules
Our 1st Benchmark Round Robin 2022 offers an opportunity to understand relative performance and hear…
March 22, 2022 @ 11:00AM - 12:00PM ET
Warranty Data Collection For Claims Reporting
Our next Benchmark Round Robin event offers an opportunity to understand relative performance and hear…
May 18, 2022 @ 11:00AM - 12:00PM ET
Data Collection Collaboration to Support Parts Return Process Members
Come prepared to share best practices that help improve collaboration to get to root cause…
January 30, 2024 @ 11:00AM - 12:00PM ET
Customer Warranty Satisfaction: Efficient and Accurate Vehicle Repair
Our 1st Benchmark Round Robin 2024 offers an opportunity to understand relative performance and hear…
February 22, 2024 @ 3:00PM - 4:00PM ET
The Next Frontier Of Vehicle Recall
Join us in a 60-minute facilitated round-robin benchmark opportunity to understand relative performance and hear…
March 21, 2024 @ 3:00PM - 4:00PM ET
Dealer Pain Points on Submitting Claims
We will share a compiled benchmark report based on individual interviews with warranty processors and…
January 30 @ 1:00PM - 2:00PM ET
Dealer Engagement In Warranty Metrics Round Robin
Start Your Year Smarter By Unlocking The Potential of MAPconnected’s Engagement Tools! We kick off…
February 20 @ 3:00PM - 4:00PM ET
Vehicle Owner Electronic Recall Communications Round Robin
Start Your Year Smarter By Unlocking The Potential of MAPconnected’s Engagement Tools! We kick off…
April 15 @ 1:00PM - 2:00PM ET
PreDefined Repair Codes: Advantages and Potential Pitfalls Round Robin
Become Smarter By Unlocking The Potential Of MAPconnected’s Engagement Tools! Join our 4th Virtual Round…
April 24 @ 3:00PM - 4:00PM ET
Motor Vehicle Companion App Landscape Round Robin
With the growing emphasis on connectivity and seamless integration with the lifestyles of today’s consumers,…
February 27 @ 3:00PM - 4:00PM ET
AI Service & Warranty Lifecycle Management Think Tank Meetup
Be there Thursday, 2/27 3-4pm ET for the first meet-up! MAPconnected launches AI-SWLM Think Tank…
May 08 @ 1:00PM - 8:00PM ET
AI Service & Warranty Lifecycle Management Think Tank Meetup
MAPconnected’s AI-SWLM Think Tank will meet onsite at the Bridgestone Firestone Distribution Center from 11:30am…
April 03 @ 3:00PM - 4:00PM ET
AI Service & Warranty Lifecycle Management Think Tank Meetup
Join us for the 2nd meetup of MAPconnected’s AI-SWLM Think Tank promoting AI Innovation, Collaboration,…