Please take the survey to find out relative peer performance on our Driving Warranty Customer Satisfaction Benchmarking Survey.
Sample questions to include:
- What are your key dealer issues negatively affecting customer warranty satisfaction?
- What are the key OEM issues negatively affecting customer warranty satisfaction?
- Does your company utilize an app for warranty review and/or decisioning?
Special Note: All replies are confidential and your answers will not be attributed to you or your company. Replies will be rolled up into relevant charts and graphs to aid discussion at the upcoming January 30 Benchmark Round Robin.