We will share a compiled benchmark report based on individual interviews with warranty processors and claims administrators. Throughout the presentation of the 4-subtopics below we will also open the discussion for participant feedback and questions to help you understand your relative performance.
Key topics to be covered:
- Flat Rate Manual (Labor Time Guide) integration with DMS
- OEM Scan tool claims requirements
- Work Order (Repair Order) comments integration / capture
- Claim Adjustment reconciliation
