With the growing emphasis on connectivity and seamless integration with the lifestyles of today’s consumers, in this round robin session we will benchmark vehicle mobile applications across OEMs, understand the successes and complexities of incorporating service and warranty processes into the app, and discuss the potential complexities of having various DMS providers across dealerships. What…

Join the Leading Peer Network – Now Accepting New Members!Tap into a member-driven, insight-packed community built around your priorities. Program Structure & Risk Architecture | Meetup #1 | 75-minutes Virtual We will benchmark how OEMs and dealers design and govern financial product risk across warranties, extended service contracts, and traditional insurance. This 75-minute peer benchmarking…

🚀Join the Leading Peer Network – Now Accepting New Members! 🚀 Tap into a member-driven, insight-packed community built around your priorities. Save your spot now for this free event! Recall, Customer Campaigns & Legal Xchange Group Meetup | 75-minutes Virtual Vehicle Buyback Management & Accountability Reduce costs. Improve customer trust. Strengthen accountability. Join an exclusive…

Recall, Customer Campaigns & Legal Xchange Group Join the Leading Peer Network – Now Accepting New Members!Tap into a member-driven, insight-packed community built around your priorities. Save your spot now for this free event! Exploring The Decision To Recall | 60-minutes Virtual Join us in a benchmarking session that takes a qualitative and quantitative look…

Join the Leading Peer Network – Now Accepting New Members!Tap into a member-driven, insight-packed community built around your priorities. “Are your programs designed with intention—or did the structure just happen over time?”…. Click to read: Blog from the 1st February Meetup April 23: Product Performance, Penetration & Profitability | Meetup #2 | Virtual Join us…

🚀Join the Leading Peer Network – Now Accepting New Members! 🚀 Tap into a member-driven, insight-packed community built around your priorities. “What Makes A Great Techline Call Seem Effortless?”…… Click to read: Group’s First February Meetup Blog & Highlights May 14: TAC Strategy & Technology Enablement | Meetup #2 | 75-minutes Virtual Technician certification requirements…

🚀Join the Leading Peer Network – Now Accepting New Members! 🚀 Tap into a member-driven, insight-packed community built around your priorities. “How Much Automation Is Realistic And Where Should Manual Review Still Exist?”…… Click to read: Highlights Blog From The Groups’ 1st Meetup In February April 16: Optimizing Warranty Claims: Efficiency, Accuracy and Fraud Prevention…

🚀Join the Leading Peer Network – Now Accepting New Members! 🚀 Tap into a member-driven, insight-packed community built around your priorities. “We created this huge process to get parts back. Now the real question is—are we actually getting analysis value from everything we return?” Click to read: The 1st Meetup In February Blog & Insights…

🚀Join the Leading Peer Network – Now Accepting New Members! 🚀 Tap into a member-driven, insight-packed community built around your priorities. “The Hard Truth About Warranty Recovery: It’s Not the Math—It’s the Model”…… Click to read: Blog from the 1st group meetup in March May 20th : Purchasing & Supplier Cost Sharing | Meetup #2…

Our 1st Benchmark Round Robin 2022 offers an opportunity to understand relative performance and hear best-in-class processes from your industry peers regarding: What percentage of claims do you manually review versus auto/system review and pay? How do you determine, or how does your system determine when a claim should go to manual assessing? How does…